Modify Address of a Delivery

1. Introduction

Welcome! This guide shows you exactly how to update the address for an existing delivery and ensure your routes are instantly updated

2. Initial Configuration

• Set Notification Preferences

  • Turn on the notification toggle so customers receive SMS/email when an address is changed.

• Ensure Data Accuracy

  • Enter customer phone numbers in international format and use the District column to improve geocoding precision after modifications.

3. Feature Explanations and Benefits

The core benefit of the address modification feature is its ability to ensure accurate and efficient delivery routing when details change.

Feature	Context and Benefit
Address Modification	Allows you to quickly correct or update the location of a specific delivery using the Address field
Re-optimization	Once you save the new address, the system automatically recalculates the optimal route. This means the new distance and the travel time will be recalculated instantly after the re-optimization.

4. Update an Existing Delivery Address and Recalculate the Route

This procedure walks you through selecting a delivery, updating its location, and running a re-optimization to display the new route.

Access the Optimization Screen

1. From the home page, Click on Optimization.

Select the Delivery to Edit

1. Select any one delivery details.

2. Click on the Edit button.

Enter the New Address

1. Enter the new address in the Address field.

Locate and Confirm the New Address

1. Scroll down.

2. Click on Locate

1. Select the new address that you entered from the suggested options

Save the Address Change

1. Click on Edit.

Start the Route Re-optimization

1. Click on Deliveries

2. Click on Optimize

Expected Outcome

After saving and optimizing, you will see immediate results:

• The new route and details will be displayed clearly on the map.

• The system has recalculated the new distance and travel time.

Alternative Method: Modify Multiple Addresses from the My Deliveries Page

1. Go to My Deliveries.

2. Select Deliveries to view your list of orders.

3. Open the Address Adjustment option on the map.

4. Modify the addresses as needed.