Signup Process

1. Introduction

Welcome to TourSolver! This guide will provide clear, step-by-step instructions for signing up for your TourSolver account. By following these steps, you will quickly create your credentials and gain initial access to the platform.

2. Initial Configuration

Creating your account involves three main stages: verifying your email, setting your profile details, and finalizing your company setup.

System Requirements

TourSolver is designed to perform optimally on modern web browsers. The application has been tested and validated with the following versions:

• Google Chrome: version 142 and above

• Mozilla Firefox: version 145 and above

• Microsoft Edge: version 142 and above

• Apple Safari: version 26 and above

Using one of the above browsers ensures the best performance and full access to TourSolver features.

Installation/Setup Steps

TourSolver is a fully cloud-based solution hosted on Microsoft Azure, requiring no local installation.

3. Feature Explanations with Benefits

Once you complete the signup process, your TourSolver account is ready.

The benefit of the Trial account is that it allows you to test the platform immediately. During the trial period, you can explore the platform with the following limits:

• Up to 5 drivers

• Up to 5 route optimizations per day

• Up to 250 deliveries per optimization

These limits allow you to test real-world scenarios and experience the platformʼs full functionality without any complex setup.

4. Creating Your Account

Verify Your Email Address

This first crucial step verifies your identity and secures your new account.

Use the following URL to begin the sign-up process for TourSolver - Access/TourSolver

If you already have the credentials, you can log in and skip this guide If you donʼt have an account, click Sign up now.

1. Enter the Valid email address.

2. Click on Send Verification code

3. Type the Verification code received in your email and click on Verify code

Expected Outcome: Upon successful verification, a confirmation message appears

stating, “Your email has been verified.”

Setting Your Profile Details

Now you will configure additional details to set up your account.

1. Fill in Details: Fill in your basic profile details, including your Name, Country, and Password to set up the account.

2. Create Your Password: Enter your chosen password. (At least one uppercase letter, at least one lowercase letter, A number and A special character)

⚠ Warning: Password Requirements: Your password must be strong! Ensure it includes all of the requirements listed above.

1. Click on Create to proceed.

Resend User Account Invitation Email

If you do not receive the invitation email immediately after account creation, please note that delivery may take a few minutes.

First, check your Spam or Junk folder to ensure the email has not been filtered incorrectly.

If the email is still not received after 5 minutes, follow these steps to resend the invitation:

1. Log in to TourSolver.

2. Navigate to Configuration → Manage Users.

3. Locate and select the newly created user.

4. Click Actions → Send Invitation Email Again.

This action will trigger a new invitation email to the selected user.

Completing the Onboarding Page

After creating your profile, you will automatically reach the Onboarding Page to enter necessary company information.

1. Enter the Company name, Departure address, and Activity.

1. Review the End user agreement and click the Check box.

1. Click on Letʼs Go

Sample Data and Automatic Resource Creation During Onboarding

During the onboarding process, TourSolver automatically creates five resources (vehicles) based on the address you provided during setup.

To help you get started quickly with deliveries, TourSolver also provides a Sample Data Download option. This feature generates a set of sample deliveries located in and around the specified address.

This functionality simplifies the onboarding experience by allowing you to immediately test and explore the platform without manual data setup.

You can either:

• Import the downloaded file directly to create deliveries, or

• Use the file as a template to build your own dataset for testing purposes.

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5. Logging In for the First Time

To ensure your newly created credentials work correctly, it is recommended practice to log out immediately and log back in.

1. Log-out: Log out of the system.

2. Log-in: Log back in using the email and password you just created to verify your credentials are functional.