Loading - Unloading
1. Getting Started
To begin using the Loading-Unloading features, you'll first need to access the correct section of the app.
2. Accessing the Packages Section
On your dashboard, locate the Packages icon at the top left corner of your screen.
3. Navigating Between Loading and Unloading Tabs
Within the Packages section, you can switch between two main functions: Loading and Unloading.
Tap on the desired tab (Loading or Unloading) to switch between them.
4. Understanding Parcel Statuses
To get a quick overview of your parcels' status, look for the Parcel icon.
⚠️ Important: This guide focuses on the app's functionality based on the provided sources. Information regarding system requirements, installation, or initial setup steps are not available in the given material. You may need to consult other documentation for those details.
5. Understanding Loading and Unloading
The TourSolver Mobile App helps you manage packages for delivery and returns efficiently.
Loading Tab Functions
The Loading tab is where you manage packages that need to be delivered to customers.
You can view essential details for each package directly on its package card, such as:
Loaded date and time
Package name
Customer information
Unloading Tab Functions
The Unloading tab is used for two main purposes:
Displaying packages that have been returned to the warehouse (for example, due to customer unavailability).
Managing parcels that you have picked up from a customer.
On an intervention card in the Unloading tab, you can view:
Loaded and unloaded date and time
Package name
Customer name
Customer address
6. Step by Step Instructions
Here are detailed steps for common tasks you'll perform in the app.
1. Scanning Barcodes (Loading & Unloading)
Scanning barcodes is a primary way to manage packages in both the Loading and Unloading tabs.
Scan the package barcode.
Warning: If the barcode is damaged and cannot be scanned:
2. Adding Comments
You can add important notes or details to package information in both Loading and Unloading sections.
2. Adding Photos (Unloading Tab Only)
You can add images of packages, especially useful for returned or picked-up items in the Unloading tab.
Option A: Taking a New Photo
Option B: Choosing an Existing Image from Your Gallery
Option C: Cancelling Without Uploading
7. Productivity Tips
Quick Status Check: Always check the Parcel icon's color (blue, red, yellow) for a fast overview of your parcel statuses without needing to open each package card.
Use Flashlight for Tricky Barcodes: Don't waste time trying to scan in poor lighting. The Torch icon is there to help!
Manual Entry for Damaged Codes: If a barcode is unreadable, use the Keyboard icon to manually enter the code quickly and avoid delays.
Add Comments and Photos: For returned or picked-up packages, detailed comments and photos can be crucial for record-keeping and avoiding future issues.
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